San Diego's Broken Toll Machine:
SANDAG selects TCA for new toll system - by Steve Puterski Consumer Advocate Report — Transportation March 2026 Investigative Report • Tolling & Transportation Years of Billing Failures, Cover-Ups, and What the Fix Will Actually Cost Drivers SANDAG's back-office meltdown has overcharged and undercharged thousands of San Diego motorists, triggered a whistleblower lawsuit, and consumed tens of millions in public funds. A new $15.8 million contract aims to fix it — but drivers deserve to know the full story first. Investigative Research Report • Based on court records, agency documents, grand jury findings, and public reporting • March 2026 ● Bottom Line Up Front (BLUF) What happened: SANDAG, the regional planning agency that runs San Diego County's toll roads, implemented a defective back-office billing system (ETAN Technologies) after canceling a prior $28 million contract with Deloitte. The ETAN system routi...